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This Privacy Statement covers the information practices of: :www.Paygenius.in
Paygenius offers a variety of services that are collectively referred to as the "Services". Paygenius collects information from individuals who visit the Web sites ("Visitors") and individuals who register to use the Services ("Retailer and Distributors"). Paygenius is committed to protecting your data and complying to all appropriate legislation. This document details:
What personal information we collect?
Why and how do we use the information?
With whom do we share the information?
Your rights relating to the data we collect?
When do we delete the information?
What choices do we give you, and how can you correct or review your personal information?
Changes and adjustments.
Notwithstanding any other provision in this Privacy Policy, you agree that Paygenius shall be entitled to use and disclose any data, information and feedback arising from your use of the Service, subject to such data being anonymized and such use and disclosure being in compliance with applicable Privacy Laws.
Paygenius collects selected personal information when you register with us, request information, or when you use Paygenius products or services. When you register or request information we request the following:
First
Contact Email address
Mobile Number
Paygenius collects selected personal information and Professional Information For Verification when you register with us, request information, or when you use Paygenius products or services. When you register or request information we request the following:
First & Last Name
Contact Email address
Mobile Number
Aadhar Number
PAN Number
Bank Accoint Details
As you use our products and services we may also request additional information in order to deliver the product or services. We will also collect payment information, e.g. your credit card number, and billing address if you purchase or license products and services from us. If you visit our website(s), we also record information about the browser, device type, browser type and language, your Internet Protocol (IP) address, and geographic data associated with the IP address etc. Other data as you choose to upload into Paygenius product(s),
The information collected as described above is used to:
Mobile number : we use your number to login and identify you for providing our DMT services.
Prepare and deliver services or product you've requested.
Create user profiles and give you access to our range of products and services
For billing and invoicing purposes
Operating our internal operations, systems, products, and services
Understanding user experience with a view to enhance the user experience of our services and products.
Provide customer support related to our services and product.
Send service-related information associated with our products and services, including confirmation but not limited to of actions taken (e.g. change of password), invoices raised, updates and enhancements, security alerts plus support and administrative messages.
Updates about promotions, upcoming events, and news about products and services
Contact List - For showing drop down menu of users at the time of transferring money or recharging.
In addition, data that is uploaded by the user (either directly by the user using CSV, Google Sheets or via an authenticated API connection) is used to derive KPIs (Key Performance Indicators). These KPIs are either predefined by Paygenius or defined by the end user.
We may share your personal data with service providers we hire for to perform services on our behalf, for example generation of invoices and bills. These service providers do not have the right to use your data for their own purposes.
Paygenius does not rent, sell, or share data about you with other people or non-affiliated companies.
From time to time, Paygenius may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Paygenius the Group may share Data about Paygenius Customers collected in Paygenius, connection with your purchase or expression of interest with our joint promotion partner(s). Paygenius does not control our business partners' use of the Data about Paygenius Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Paygenius shall be entitled to use any data, information and feedback arising from your use of the Service, subject to use of the data arising from your use of the Service being anonymized and in compliance with applicable Privacy Laws.
Paygenius reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process.
Be informed
Access
Rectification
Restrict Processing
Restrict Processing
Data Portability
Object
Automated Deletion Marking & Profiling
Paygenius uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company's Web site ("Web Site Navigational Information"). This section describes the types of Web Site Navigational Information that may be collected on the company's Web site and how this information may be used.
Cookies
paygenius uses cookies to make interactions with the Company's Web site easy and meaningful. When you visit the Company's Web site, paygenius ‘s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognise your Web browser. Unless you choose to identify yourself to paygenius either by responding to a promotional offer, opening an account, or filling out a Web form (such as a "Contact Me"), you remain anonymous to the Group. paygenius uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
If you have chosen to identify yourself to paygenius the Group uses session cookies containing encrypted information to allow the Group to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Group to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
Paygenius uses persistent cookies that only the Group can read and use to identify browsers that have previously visited the Group's Web site. When you purchase the Services or provide the Group with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Group places on your Web browser. The Group is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Group does not store account numbers or passwords in persistent cookies. If you disable your Web browser's ability to accept cookies, you will be able to navigate the Group's Web site, but you will not be able to successfully use the Services.
Paygenius may use information from session and persistent cookies in combination with Data about Paygenius Customers to provide you with information about the Company and the Services.
Web Beacons
Paygenius uses web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Group's Web site and interaction with emails from the Group. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Paygenius may place web beacons in marketing emails that notify the Group when you click on a link in the email that directs you to one of the Group's Web site. Paygenius uses web beacons to operate and improve the Group's Web site and email communications.
Flash Cookies
May use local shared objects, also known as flash cookies, to store your preferences or display content based upon what you view on our site to personalise your visit. Third parties, with whom the Group partners to provide certain features on our site or to display advertising based upon Paygenius your Web browsing activity, use flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove flash cookies. To learn how to manage privacy and storage settings for flash cookies click here.
IP Addresses
When you visit Paygenius‘s Web site, the Group collects your Internet Protocol ("IP") addresses to track and aggregate non-personal information. For example, Paygenius uses IP addresses to monitor the regions from which Customers and Visitors navigate the Group's Web site.
Third Party Cookies
From time-to-time, Paygenius engages third parties to track and analyses usage and volume statistical information from individuals who visit the Group's Web site. Paygenius may also use other third-party cookies to track the performance of Group advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Group receives it.
Paygenius may also contract with third-party advertising networks that collect IP addresses and other Web Site Navigational Information on the Group's Web site and emails and on third-party Web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Paygenius may provide bulletin boards, blogs, or chat rooms on the Group's Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Paygenius is not responsible for the personal information you choose to submit in these forums.
Paygenius may post a list of Customers and testimonials on the Group's Web site that contains information such as Customer names and titles. Paygenius obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
To facilitate In.Corp's global operations, the Group may transfer and access Data about Paygenius Customers from around the world. This Privacy Statement shall apply even if Paygenius transfers Data about Paygenius Customers to other countries.
Paygenius offers Customers and Visitors who provide contact information a means to choose how the Group uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of the Group's marketing emails. Additionally, you may send a request specifying your communications preferences to Contact@Paygenius.com Customers cannot opt out of receiving transactional emails related to their account with Paygenius or the Services.
Paygenius uses appropriate administrative, technical, and physical security measures to protect Data about Paygenius Customers.
Card Holder's Data Security Policy
The security of card information shared by the Customers is of paramount importance for Paygenius. Stringent security measures are implemented while designing the Paygenius's payment processing mechanism, to safeguard the privacy of the information shared by the Customers. In order to achieve complete protection to card details of the Customers, Paygenius maintains the compliance with the guidelines issued by PCI, NPCI-Rupay, RBI, Visa “Account Information Security Programme” and the MasterCard “Site Data Protection Programme” and any other similar program as stipulated by the Card Schemes and any changes to those programmes and standards which may occur from time to time.
The Customer Card credentials such as debit card/ credit card number, bank account number etc. are not accessible to Paygenius as Paygenius uses the card tokenization services for processing the transactions in compliance to RBI circulars CO.DPSS.POLC.No.S-516/02-14-003/2021-22 dated September 07, 2021 pertaining to Tokenisation – Card Transactions: Permitting Card-on-File Tokenisation (CoFT) Services and CO.DPSS.POLC.No.S-760/02-14-003/2022-23 dated July 28, 2022 pertaining to Restriction on Storage of Actual Card Data [i.e. Card-on-File (CoF)]; therefore, the Paygenius neither stores nor share the card details to any third party.
Additionally, the Paygenius maintains relevant policies to protect the personal information from unauthorized access, use and disclosure which are reviewed from time to time, in order to improve the security of information shared by the Customers and regular audits are conducted by Paygenius to ensure compliance with Payments Card Information Security Standard Council (PCI) in respect of protecting card data.
Paygenius reserves the right to change this Privacy Statement. Paygenius will provide notification of the material changes to this Privacy Statement through the Group's Web site at least thirty (30) business days prior to the change taking effect.
Questions regarding this Privacy Statement or the information practices of the Group's Web site should be directed to support@Paygenius.in
Last updated: June 6th, 2024 at 24:00 pm